We've compiled a list of frequently asked questions to help you navigate through the Plater platform. If you have any further queries, feel free to reach out to us at support@plater.com.au or using the form on the Contact page.
The highest bidder will be charged a Buyer's Premium of 7.5% (inc. GST), capped at AUD $15,000, with a minimum fee of $400 for auctions sold below $10,000, and a minimum fee of $1,000 for auctions sold above $10,000.
Payment will be automatically charged to the payment method that you provide to Stripe during your Plater Auctions onboarding.
If the payment method is declined, we will send you an invoice to pay.
If payment is not received within 14 days, the auction will be offered to the next highest bidder and you will forfeit your opportunity to buy the plate.
Once the Buyer’s Premium is paid, we’ll send you the seller’s contact details to arrange payment and delivery privately. If you’d like Plater to assist with the after-sales process, just let us know. Sellers prefer payment via bank transfer, but other methods can be arranged if discussed beforehand.
The listing will indicate whether it has a reserve price and whether that reserve has been met or not.
You can contact us during an auction via emailing support@plater.com.au or by direct messaging through our social channels.
Begin by registering an account. Once your account is registered, verify it. After completing these steps, you'll be able to place bids. For more information go to our “How Auctions Work” page.
Once a bid has been placed, it cannot be withdrawn.
One minute is added to the auction timer if a bid is placed within the last minute.
There is no listing fee.
You can list your number plate by filling out our auction enquiry form located on the bottom of the first page. You will be contacted by one of our team members within 12-48 hours.
Yes, once an auction inquiry has been accepted and a reserve price is set, you, as the seller, are required to sign an authority form.
We accept desired number plates with realistic reserve prices.
Yes, you can cancel the auction after it has gone live, but there is a cancellation fee. The fee is 2% of the agreed reserve price plus GST, with a minimum of $400 AUD Plus GST. This information is outlined in our terms and conditions.
After the auction concludes and the final price exceeds the set reserve price, the buyer will pay Plater Auctions the Buyer's Premium. The buyer and seller will then be digitally introduced to arrange for payment and delivery privately off-site.
Yes, you can lower the reserve price at any time during the auction.
We will negotiate with the highest bidder on your behalf. Additionally, you have the option to relist the plate at any time.
You can contact Plater via emailing support@plater.com.au or by direct messaging through our social channels.
