We've compiled a list of frequently asked questions to help you navigate through the Plater platform. If you have any further queries, feel free to reach out to us at support@plater.com.au or using the form on the Contact page.
If you are the winning bid, you'll be charged a buyer's premium of 5% + GST, with a minimum of $500 AUD. The remaining sell price is to be paid to the seller.
After the buyer's premium has been paid, you will be introduced to the seller. Electronic funds transfer is the preferred method of payment for the seller.
The listing will indicate whether it has a reserve price and whether that reserve has been met or not.
You can contact us during an auction via emailing support@plater.com.au or by direct messaging through our social channels.
Begin by registering an account. Once your account is registered, verify it. After completing these steps, you'll be able to place bids. For more information go to our “How Auctions Work” page.
Once a bid has been placed, it cannot be withdrawn.
Currently, there is no additional time added for last-minute bids.
The listing cost depends on the set reserve price. Listings with reserve prices set at $0 incur no listing fee, while reserve prices set at $500 and above incur a listing fee. Please refer to the 'How auctions work' section to view the listing fees.
You can list your number plate by filling out our auction enquiry form located on the bottom of the first page. You will be contacted by one of our team members within 12-48 hours.
Yes, once an auction inquiry has been accepted and a reserve price is set, you, as the seller, are required to sign an authority form.
We accept desired number plates with realistic reserve prices.
Yes, you can cancel the auction after it has gone live, but there is a cancellation fee. The fee is 2% of the agreed reserve price plus GST, with a minimum of $400 AUD Plus GST. This information is outlined in our terms and conditions.
After the auction concludes and the final price exceeds the set reserve price, the buyer will pay the buyer's premium. Following this, the seller and buyer will be digitally introduced.
Yes, you can lower the reserve price at any time during the auction.
We will negotiate with the highest bidder on your behalf. Additionally, you have the option to relist the plate at any time.
You can contact Plater via emailing support@plater.com.au or by direct messaging through our social channels.
